Top 8 Shopify Form Builder Apps to Boost Your Store's Engagement (2024)

Written by: Lauren

Topics: eCommerce Tips

Published: July 23, 2024

18 minutes read

top 8 Shopify form builder apps

There's no doubt that eCommerce is a highly competitive market, presenting increasing challenges for Shopify merchants to succeed. One of the key challenges is how to stand out and build lasting relationships with customers. The solution lies in effective customer engagement, and one of the most powerful tools for this is a well-designed Shopify form builder that facilitates information exchange between customers and merchants.


Implementing the right form solution can significantly improve customer interactions, gather valuable insights, and drive conversions. Shopify form builder apps offer a user-friendly approach to creating and managing these essential touchpoints on your online store.

In this article, we'll explore the top 8 recommended Shopify form builder apps in 2024. We'll examine their key features, pros and cons, and pricing to help you make an informed decision. To ensure all readers can implement the right Shopify forms, we also provide essential information about Shopify forms: what they are, why merchants should use them, common troubleshooting issues, and how to fix them.


By the end of the article, we expect you'll have your own criteria to select the right form builder from our top-notch recommendations, tips for implementing and customizing forms, as well as knowledge on how to troubleshoot common form issues.


Let's explore the best Shopify form builder apps to elevate your customer interactions and store performance!

What exactly is a Shopify form builder?

Before we dive into our top 8 recommended Shopify form builder apps, it's crucial to establish a solid understanding of Shopify forms and their builders. This foundation will help you make an informed decision when choosing the best tool to create contact form for Shopify stores. 

Let's start by demystifying what exactly a Shopify form is, why it's essential for your e-commerce success, and how form builders can elevate your customer engagement strategy. 
Whether you're new to Shopify or looking to enhance your existing forms, this section will provide valuable insights into the power of well-crafted Shopify forms and the tools that create them.

1. What is a Shopify form and its role in customer engagement

A Shopify form is an interactive element on your online store that facilitates information exchange between you and your customers. From the basic Shopify contact form to more complex custom forms, these tools serve as vital touch points for various interactions and data collection.


Key purposes of Shopify forms include:
  • Customer Support: Enabling customers to reach out with inquiries or concerns.
  • Lead Generation: Capturing contact information from potential customers.
  • Order Customization: Collecting specific details for bespoke orders.
  • Feedback Collection: Gathering customer opinions on products or services.
  • Newsletter Signups: Building your email list for targeted marketing.
  • Account Creation: Allowing customers to register for store accounts.

Shopify wholesale form

Shopify forms can collect more order information with unique requirements

Beyond these practical functions, forms play a crucial role in enhancing customer engagement:
  • They provide direct communication channels, fostering stronger customer relationships.
  • Feedback forms help improve products and services based on customer input.
  • Preference forms enable personalized experiences, increasing customer satisfaction.
  • Newsletter signups maintain ongoing engagement with your brand.
  • Custom order forms streamline processes, enhancing the shopping experience.

While Shopify provides a basic contact form, many store owners require more flexibility to meet their specific business needs. This is where Shopify form builder apps become invaluable. These tools allow you to create custom forms tailored to your requirements, without needing coding expertise. From simple contact forms to complex multi-step surveys, form builder apps offer the functionality to address various business needs and engagement strategies.

In the next section, we will learn more compelling reasons why a form builder is preferred.

2. How can a Shopify form builder app benefit my store?

Shopify form builder apps extend the capabilities of your store's forms, offering a range of benefits that the default Shopify form doesn't provide. 


Here's why you might consider using a Shopify form builder app:
  1. Customization: Form builder apps allow you to create forms tailored to your specific needs, going beyond the limitations of the default contact form.
  2. No Coding Required: Most form builders offer a user-friendly interface, often with drag-and-drop functionality, making it easy for non-technical users to create complex forms.
  3. Variety of Form Types: You can create various types of forms, from simple contact forms to multi-page surveys or interactive quizzes.
  4. Brand Consistency: Form builders usually allow you to style your forms to match your store's branding, creating a seamless user experience.
  5. Advanced Features: Many form builders offer features like conditional logic, file uploads, or integration with other business tools.
  6. Mobile Responsiveness: Ensure your forms look and function well on all devices, which is crucial in today's mobile-first world.
  7. Data Management: Form builders often provide better ways to manage and analyze the data you collect through your forms.

Shopify brand-consistent forms from Modokot

Modokot: Use Shopify contact form app to create more brand-consistent forms

Shopify form builders typically offer a drag-and-drop interface, making it easy for store owners with no coding experience to create professional-looking forms. These tools often come with pre-designed templates that you can customize, saving time and ensuring a polished appearance.

  • For example, you might use a Shopify form builder to create:

    • A detailed contact form with custom fields
    • A product customization form for bespoke orders
    • A customer feedback survey
    • A newsletter signup form with preference options
    • An event registration form
    • A job application form for your growing business

By leveraging a Shopify form builder, you can enhance your store's functionality, improve customer engagement, and gather valuable data to inform your business decisions. These tools empower you to create forms that not only look professional but also serve specific purposes in your e-commerce strategy.

3. What key features should I look for in a Shopify form builder?

When evaluating Shopify form builder apps, consider the following essential features to ensure you choose a tool that meets your store's needs:

A. Drag-and-Drop Interface

  • User-friendly design tool
  • No coding required for form creation
  • Ability to easily rearrange and resize form elements

B. Customizable Templates

  • Wide variety of pre-designed templates
  • Easy customization options to match your brand
  • Templates for different purposes (contact, survey, order forms, etc.)

C. Field Types and Options

  • Multiple input types (text, dropdown, checkbox, radio buttons, etc.)
  • Custom field creation
  • Required field options
  • Field validation (e.g., email format, number ranges)

D. Conditional Logic

  • Show/hide fields based on user responses
  • Skip logic for surveys or multi-step forms
  • Personalize form flow based on user inputs

E. Design Flexibility

  • Color and font customization
  • Layout options (single column, multi-column)
  • Custom CSS support for advanced styling

F. Mobile Responsiveness

  • Forms that adapt to different screen sizes
  • Touch-friendly interface for mobile users
  • Consistent appearance across devices

G. Integration Capabilities

  • Connection with email marketing platforms
  • Integration with CRM systems
  • Zapier support for wider app connectivity

H. File Upload Functionality

  • Allow users to attach files to form submissions
  • Control over file types and sizes
  • Secure storage of uploaded files

I. Multi-page Form Support

  • Ability to create forms with multiple steps
  • Progress indicators for multi-page forms
  • Save and resume functionality for long forms

J. Form Analytics and Reporting

  • Submission tracking and analytics
  • Conversion rate monitoring
  • Export options for data analysis

K. GDPR and Data Privacy Compliance

  • Built-in consent checkboxes
  • Data retention settings
  • Easy access to submitted data for user requests

L. Anti-Spam Measures

  • CAPTCHA or honeypot fields
  • IP blocking capabilities
  • Rate limiting to prevent form abuse

M. Notification System

  • Email notifications for form submissions
  • Customizable email templates
  • Option to send notifications to multiple recipients

N. Payment Integration

  • Ability to accept payments through forms
  • Integration with popular payment gateways
  • Support for recurring payments (if needed)

O. A/B Testing Capabilities

  • Test different form versions
  • Analyze performance of different designs or copy
  • Easy-to-understand results reporting

P. Multilingual Support

  • Create forms in multiple languages
  • Automatic translation features
  • Language selection option for users

Q. Customer Support and Documentation

  • Comprehensive help documentation
  • Responsive customer support
  • Regular updates and improvements

use Shopify form builder apps for advanced settings

Shopify form builder apps offer more settings without required coding skills

By considering these features, you can select a Shopify form builder that not only meets your current needs but also has the flexibility to grow with your business. Remember, not all form builders will have every feature, so prioritize the ones most important to your specific use case and business goals.

Top 8 Shopify Form Builder Apps

*Last Update: July 24th, 2024

Shopify form Builder Apps

Rating

Built For Shopify

Pricing

4.9/5 (1,624)

Free - $19.9/mo

Powerful Contact Form Builder

4.9/5 (644)

Free - $7.99/mo

Qikify Contact Form Builder

4.9/5 (1,430)

Free - $19.9/mo

Hulk Form Builder

4.7/5 (1,423)

Free - $89.99/mo

POWR contact form builder
4.7/5 (585)

Free - $11.99/mo

pity form builder contact form
5.0/5 (68)

$15 - $199/mo

Quizell AI quiz form builder

4.9/5 (60)

$4.99 - $12.99/mo

ECF Contact form builder

1. Powerful Contact Form Builder - Most-reviewed Shopify Form builder

Powerful Contact Form Builder offers a user-friendly solution for creating custom forms without coding. It's suitable for various form types, including contact, registration, multi-step and cart form.

Powerful Contact Form Builder

Powerful Contact Form Builder is the most-reviewed app in the category of Shopify contact form

Standout Features

  • Drag-and-drop builder with pre-built templates (contact, registration, wholesale, order forms) 
  • Conditional logic for dynamic, smart forms
  • Customize fields based on user responses 
  • Direct notifications to different emails 
  • Show/hide fields dynamically 
  • File and image upload functionality
  • Integrations with major email marketing platforms
  • Display options for multiple store pages

Pricing

  • Free: 1 form, 40 submissions/month, basic features
  • Premium ($9.99/month): Unlimited forms, 1,000 submissions/month, advanced features
  • Pro ($19.90/month): 10,000 submissions/month, Zapier integration, larger file uploads

Pros and Cons

Pros: 

  • Easy to use for non-technical users
  • Time-saving pre-built templates
  • Smart forms with conditional logic
  • Strong integration capabilities

Cons: 

  • Limited features in the free plan
  • Short 7-day trial for paid plans

Best For

Small to medium-sized stores looking for a flexible form builder with room to scale.

2. Qikify Contact Form Builder - Streamlined Shopify Form builder

Qikify Contact Form Builder is a no-code solution for creating custom forms to collect leads, improve customer service, and boost sales. This Shopify form builder offers versatile form creation options suitable for various business needs.

Qikify contact form builder

Qikify Contact Form Builder is very simple yet impactful app to choose

Standout Features

  • No-code form builder for diverse form types (contact, wholesale, surveys, registration) 
  • Multiple display options: Popup, bubble, or embedded forms  
  • Advanced elements: File upload, Image choice 
  • Smart features: reCaptcha, conditional logic, Form scheduling 
  • In-app submission management and email syncing 
  • Integrations with Mailchimp, Klaviyo, Omnisend, reCaptcha

Pricing

  • Free: 1 form/ 10 fields/ form, basic features 
  • Basic ($5.99/month): 3 forms, unlimited fields, file upload (2MB), 7-day free trial 
  • Premium ($7.99/month): Unlimited forms, file upload (20MB), advanced features, 7-day trial

Pros and Cons

Pros: 

  • User-friendly, no-code interface 
  • Versatile form display options 
  • Advanced features like conditional logic and scheduling 
  • Affordable pricing tiers

Cons: 

  • Limited to 1 form in the free plan 
  • File upload size restrictions on lower tiers

Best For

Small to medium-sized businesses looking for an affordable, feature-rich form builder to enhance customer interactions and lead generation. Ideal for stores needing diverse form types with smart display options.

3. Hulk Form builder - Highly-integrable Shopify form builder

This Shopify form builder is able to create powerful, fully customizable forms. Hulk Form Builder offers a range of features from basic to complex form designs, with a focus on aesthetic appeal and mobile responsiveness.

Hulk Form Builder

Hulk Form Builder supports many languages and integrations with other powerful platforms

Standout Features

  • Design flexibility: from basic to complex forms
  • Conditional and dynamic field logic for smart forms
  • Google reCaptcha integration to prevent spam submissions
  • UTM tracking and multi-file/image upload support
  • Fully mobile responsive design
  • Extensive integrations: Shopify Flow, Klaviyo, Stripe, Google Sheets, Slack, MailChimp, Zapier
  • Custom email domain connectivity
  • Support up to 21 languages in the higher tiers.

Pricing

  • Free: Unlimited forms, file uploads with unlimited storage, basic features
  • Pro ($9.9/month): Advanced features like UTM tracking, dynamic values, 3-day trial
  • Pro+ ($19.9/month): Additional integrations, 100MB upload limit, 3-day trial

Pros and Cons

Pros: 

  • Generous free plan with unlimited forms and storage
  • Extensive customization options
  • Strong anti-spam measures with Google reCaptcha
  • Wide range of integrations available

Cons: 

  • Some advanced features only available in paid plans
  • Short 3-day trial period for paid plans
  • Highest tier required for certain integrations (e.g., Google Sheets, Zapier)

Best For

Businesses of all sizes are looking for a highly customizable form builder with robust features. Particularly suitable for stores needing advanced form logic, extensive integrations, and generous file upload capabilities.

4. POWR Contact form-form builder - versatile shopify form builder

POWR Contact Form-Form Builder offers a quick and easy solution for creating custom forms to automate contact growth and lead collection. It's designed for businesses looking to enhance customer service and streamline communications without coding.

POWR contact form form builder

POWER Contact Form app can work well with simple or complex form requirements

Standout Features

  • Versatile form creation: from simple contact forms to multi-page forms
  • Automated communication: instant alerts and custom autoresponders
  • Conditional logic for dynamic form fields
  • Extensive integrations: Mailchimp, Klaviyo, HubSpot, Omnisend, Zapier, and more
  • Built-in contacts management with Google Sheets and Shopify Customers integration
  • reCAPTCHA integration for spam protection

Pricing

  • Free: Unlimited forms, 25 submissions each, 6 fields per form, basic features
  • Starter ($9.99/month): Multi-page forms, 12 fields, GDPR compliance, more controls
  • Pro ($17.49/month): 1,000 submissions per form, 100 fields, advanced features
  • Business ($89.99/month): Unlimited everything, access to 60+ POWR apps

Pros and Cons

Pros: 

  • Generous free plan with unlimited forms
  • Wide range of integrations for workflow automation
  • Scalable pricing options for growing businesses
  • Access to additional POWR apps in higher tiers

Cons: 

  • Limited submissions in free and lower-tier plans
  • Some advanced features only available in higher-priced plans
  • Potential over-complexity for users needing just basic forms

Best For

Businesses of all sizes seek a form builder that can scale with their needs. Particularly valuable for stores looking to automate their lead collection and customer communication processes, with the added benefit of accessing a wider ecosystem of apps in higher tiers.

5. SK: Advanced form builder - free shopify form builder

SK: Advanced Form Builder offers a straightforward, three-step process for creating robust forms. It caters to businesses looking for an easy-to-use form builder with predefined templates and customization options.

SK Advanced Form Builder

SK Advanced Form Builder can serve the most basic demands for the Shopify form

Standout Features

  • Quick form creation with predefined templates or from scratch
  • Drag-and-drop form management
  • Templates for various purposes: Contact Us, Booking Appointment, Warranty Registration, Wholesale Inquiry
  • Unlimited file storage for uploads
  • Custom CSS for personalized form styling
  • SMTP & Klaviyo integration for email marketing
  • Customer tagging based on form submissions (e.g., Wholesaler, Retailer)
  • Compatibility with all Shopify themes
  • Integration with GTM & Facebook Tracking for analytics

Pricing

  • Free to use: All features included at no cost

Pros and Cons

Pros: 

  • Completely free to use with all features included
  • Predefined templates for quick form creation
  • Unlimited file storage
  • Customer tagging functionality
  • Easy integration with popular marketing and analytics tools

Cons: 

  • May lack some advanced features found in paid apps
  • Potential limitations in support or updates compared to paid solutions

Best For

Small to medium-sized businesses looking for a cost-effective, feature-rich form builder. Ideal for stores that need a variety of form types and want to integrate form submissions with their marketing and analytics efforts without additional costs.

6. Pity Form Builder-Contact Form - User-friendly shopify form builder

Pify Form Builder offers a powerful, code-free solution for creating custom forms to increase leads and sales. It provides a wide range of form types and customization options suitable for various business needs.

Pity form builder contact form

Pity Form Builder has a user-friendly interface and easy to use for even new merchants

Standout Features

  • Diverse form types: Contact, Order, Registration, File Upload, Wholesale, Booking, and more
  • Popup forms with multi-step and conditional logic capabilities
  • Automatic customer creation for lead generation
  • Wholesale Order Form with store or PayPal payment options
  • Custom email templates and form styles without coding
  • Integrations with Mailchimp, Google reCaptcha, Klaviyo, Omnisend, Zapier, PayPal

Pricing

  • Free: Unlimited forms, 10 fields, 50 submissions/month, basic features
  • Base ($5.99/month): Unlimited forms/fields/submissions, 2GB storage, 5-day trial
  • Advanced ($9.99/month): Wholesale Order Form, Zapier integration, unlimited storage, 5-day trial
  • Gold ($14.99/month): Order Form with PayPal, larger file uploads, 5-day trial

Pros and Cons

Pros: 

  • Wide variety of form templates and types
  • Generous free plan with unlimited forms
  • Advanced features like multi-step forms and conditional logic
  • Strong integration capabilities

Cons: 

  • Limited submissions and fields in the free plan
  • Some key features (like Wholesale Order Form) only in higher-tier plans
  • Short 5-day trial period for paid plans

Best For

Businesses of all sizes are looking for a versatile form builder with advanced features. Particularly suitable for stores needing diverse form types, including wholesale and order forms with payment integration. Ideal for those wanting to automate lead generation and customer creation processes.

7. Quizell AI Quiz & Form Builder - AI-powered shopify form builder

Quizell AI Quiz & Form Builder offers an innovative approach to e-commerce engagement through AI-powered product recommendation quizzes, funnels, and forms. It aims to enhance customer experience while providing valuable insights for businesses.

Quizell AI Quiz & Form Builder

Quizell AI Quiz & Form Builder includes features to create Shopify forms and other useful ones to boost sales

Standout Features

  • AI-powered quiz creation for product recommendations
  • No-code, drag & drop builder for quizzes, funnels, and forms
  • Lead capture through engaging opt-in forms and quiz sign-ups
  • Comprehensive integrations: Zapier, Klaviyo, Mailchimp, HubSpot, OmniSend, Judge.me
  • Advanced analytics for quiz and form responses

Pricing

  • Lite ($15/month): 500 monthly engagements, 1 quiz, basic features, 7-day trial
  • Plus ($49/month): 4,000 monthly engagements, 4 quizzes, full features, 7-day trial
  • Pro ($199/month): 20,000 monthly engagements, 10 quizzes, comprehensive analytics, 7-day trial

Pros and Cons

Pros: 

  • Unique AI-powered quiz creation
  • Combines quiz, funnel, and form building in one tool
  • Focuses on product recommendations and lead generation
  • Robust integration options

Cons: 

  • No free plan available
  • Higher starting price compared to some competitors
  • Limited customization options in the Lite plan

Best For

E-commerce businesses looking to enhance customer engagement through personalized product recommendations. Ideal for stores aiming to reduce returns, capture leads, and gain deeper customer insights. Particularly valuable for businesses with complex product lines that benefit from guided selling approaches.

8. ECF: Contact Form Builder - Basic shopify form builder

ECF: Contact Form Builder provides a user-friendly solution for creating custom forms with drag & drop functionality. It offers a range of features to enhance form functionality and data collection, suitable for various business needs.

ECF Contact Form Builder

ECF Contact Form Builder is suitable for merchants with basic requirements

Standout Features

  • Drag & drop field placement with easy position adjustments
  • Conditional forms and customer-based forms
  • Multiple recipient and BCC options for form submissions
  • File upload capability
  • Auto-responder email setup
  • Integrations with Mailchimp, Klaviyo, Google reCAPTCHA, and Google Sheets
  • Short code and plain HTML implementation options

Pricing

  • Basic ($4.99/month): 1000 submissions/month, unlimited fields, 5MB file upload, 7-day trial
  • Premium ($9.99/month): Unlimited submissions, export feature, custom email templates, 7-day trial
  • Advanced ($12.99/month): Custom JS functions, webhook support, Google Sheets integration, 7-day trial

Pros and Cons

Pros: 

  • Intuitive drag & drop interface
  • Flexible email routing options
  • Conditional form logic
  • Integration with popular marketing and analytics tools

Cons: 

  • No free plan available
  • File upload size limited to 5MB in all plans
  • Some advanced features only available in higher-tier plans

Best For

Small to medium-sized businesses seeking a straightforward yet feature-rich form builder. Particularly suitable for stores needing conditional logic in forms, multiple recipient options, and integration with marketing tools. Ideal for those who value ease of use and want to customize their forms without extensive technical knowledge.

advanced implementation

As your business grows, you may need more sophisticated forms to engage customers and streamline operations. Let's explore some advanced techniques that you can do with Shopify form builder apps to elevate your form game!

1. Creating powerful, multi-step forms

Multi-step forms can significantly improve user experience and conversion rates, especially for complex interactions. Here's how to create effective multi-step forms:

  1. Break down information logically: Divide your form into coherent sections. For instance, a customer survey might have separate steps for personal information, product feedback, and future preferences.
  2. Use progress indicators: Implement a clear progress bar or step counter. This shows users how far they've come and how much is left, reducing form abandonment.
  3. Implement conditional logic: Use answers from previous steps to determine which questions to show next. This personalizes the experience and collects only relevant information.
  4. Allow users to save and resume: For longer forms, enable users to save their progress and return later. This is particularly useful for wholesale applications or detailed customization requests.
  5. Optimize for mobile: Ensure each step fits comfortably on a mobile screen without excessive scrolling. Consider using a single column layout for mobile devices.
  6. Provide clear navigation: Include intuitive 'Next' and 'Back' buttons. Allow users to review and edit previous steps easily.

2. Integrating Shopify form builder with other apps and tools

Integrating your Shopify form builder app with other Shopify apps can automate workflows and enhance data utilization. Here are some powerful integrations to consider:

  1. CRM Systems: Connect your forms to CRM tools like Salesforce or HubSpot. This allows you to automatically create or update customer profiles based on form submissions.
  2. Email Marketing Platforms: Integrate with services like Klaviyo or Mailchimp. Use form data to segment your email list or trigger targeted marketing campaigns.
  3. Inventory Management: For custom order forms, link submissions to your inventory management system to automatically check stock levels or initiate production processes.
  4. Customer Support Ticketing Systems: Connect contact forms to tools like Zendesk or Freshdesk to automatically create support tickets from customer inquiries.
  5. Analytics Tools: Integrate with Google Analytics or similar platforms to track form performance and user behavior.
  6. Payment Gateways: For forms that involve transactions, integrate with payment processors to enable seamless checkout experiences.
  7. Loyalty Programs: Connect forms to your loyalty program app to award points for survey completions or to allow customers to check their point balances.
  8. Custom Webhooks: Use web hooks to send form data to custom endpoints, allowing for integration with proprietary systems or third-party tools not directly supported by your form builder.

  • Ensure data flows securely and in compliance with privacy regulations.

integrate Shopify forms with Klaviyo

Integrate your Shopify form with advanced platform such as Klaviyo

By leveraging these advanced techniques, you can create sophisticated, efficient forms that not only collect data but also enhance your overall business processes. Remember to always prioritize user experience and data privacy when implementing these advanced features.

Troubleshooting Common Shopify Form Issues 

Even with careful setup, forms can sometimes encounter issues. Understanding common problems and how to solve them is crucial for maintaining smooth customer communication.

1. Shopify contact form not working: causes and solutions

When your Shopify contact form stops working, it can be due to various reasons. Here are some common causes and their solutions:


#1. Theme Conflicts

Cause: Your theme may have outdated code or conflicts with the form script.

Solution: Update your theme to the latest version. If the problem persists, contact your theme developer for support.


#2. JavaScript Errors

Cause: JavaScript errors can prevent the form from submitting properly.

Solution: Check your browser's console for error messages. Address any JavaScript errors or disable conflicting scripts temporarily to isolate the issue.


#3. Incorrect Email Settings

Cause: The form might be set up with an incorrect or non-existent email address.

Solution: Verify that the email address in your form settings is correct and active.


#4. Server-side Issues

Cause: Server configuration problems can prevent form submissions from being processed.

Solution: Contact Shopify support if you suspect server-side issues, as these are typically beyond store owner control.


#5. CAPTCHA Problems

Cause: If you're using CAPTCHA, it may be misconfigured or outdated.

Solution: Ensure your CAPTCHA keys are correct and up-to-date. Consider switching to a more user-friendly option like reCAPTCHA v3.

Shopify forms recaptcha spam protection

Protect your Shopify forms from spam by enabling Google reCAPTCHA

#6 Form Builder App Glitches

Cause: If using a Shopify form builder app, the app itself might have bugs.

Solution: Check for app updates, clear your browser cache, or contact the app's support team for assistance.

2. Optimizing shopify form performance

Optimizing your forms can improve user experience and increase submission rates. Here are some strategies:

  1. Minimize Form Fields: Only ask for essential information. The fewer fields, the higher the likelihood of form completion.
  2. Use Inline Validation: Implement real-time validation to alert users of errors immediately, rather than after submission.
  3. Optimize Load Times: Ensure your form loads quickly by minimizing custom scripts and using efficient coding practices.
  4. Mobile Optimization: Design your form to be easily usable on mobile devices, with appropriately sized fields and buttons.
  5. Clear Error Messages: Provide specific, actionable error messages to help users correct their input quickly.
  6. Progress Indicators: For multi-step forms, use progress bars to show users how far along they are in the process.
  7. A/B Testing: Regularly test different form layouts, field orders, and button text to optimize conversion rates.
  8. Accessibility: Ensure your form is accessible to all users, including those using screen readers or keyboard navigation.
  9. Smart Default Values: Use smart defaults where possible to reduce the amount of manual input required.
  10. Confirmation Messages: Provide clear confirmation messages after successful submissions to reassure users their information was received.

By addressing common issues promptly and continuously optimizing your forms, you can ensure a smooth experience for your customers and maximize the effectiveness of your forms in gathering valuable information and facilitating customer communication.

Remember to regularly test your forms across different devices and browsers to catch any issues early. Keeping your forms running smoothly is key to maintaining positive customer interactions and efficient business operations.

Conclusion: How do I choose the right Shopify form builder?

Shopify form builder apps offer a range of solutions to enhance customer engagement and streamline data collection. There is actually no best form builder for Shopify stores that can fit all business demands. The key is to choose an app that aligns with your specific needs, budget, and technical requirements.


Selecting the right Shopify form builder is crucial for your store's success. The ideal choice should enhance user experience, maintain brand consistency, and scale with your business growth. It should also integrate seamlessly with your existing tools and help you stay compliant with data regulations. Carefully evaluating your options against these criteria will ensure you make a choice that benefits your business in the long term.


Implementing well-designed forms is a powerful strategy to boost customer engagement. Forms can improve customer service, gather valuable feedback, generate leads, and streamline various business processes. We encourage you to start with simple forms and iterate based on your needs and customer feedback. By thoughtfully implementing forms, you're not just collecting data—you're building stronger relationships with your customers and laying the groundwork for sustainable business growth. Take that first step today and watch your business flourish through improved customer interactions.

FAQs about shopify forms

1. Does Shopify have a form builder?

Shopify has a basic contact form by default, but for more advanced forms, you'll need to use a third-party app from the Shopify App Store.

2. How do I create a fillable form in Shopify?

To create a fillable form, install a form builder app from the Shopify App Store, then use its interface to design and implement your custom form.


Or use the built-in Shopify form: 

  1. From your Shopify admin, go to Apps > Forms.
  2. Click Create form.
  3. Select whether to create a Popup form or an Inline form.
  4. Enter a name for the form.
  5. Click Create.
  6. Configure the form based on your setting preferences. Learn more about form settings.
  7. Click Save.

3. How to add contact form in Shopify?

Shopify includes a basic contact form on the default contact page. To add it elsewhere, copy the form code from the contact page and paste it into your desired location using the theme editor.

4. How to edit contact form in Shopify?

To edit the default contact form, go to Online Store > Themes > Customize > Pages > Contact page. For more advanced edits, you'll need to modify your theme code or use a form builder app.

5. Can I add a Google form to Shopify?

Yes, you can add a Google form to Shopify by embedding its HTML code into a page or post using the theme editor's HTML section.

6. Can I use Typeform with Shopify?

7. How do I customize my Shopify form?

7. How do I customize my Shopify form?

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About The Author

  • Lauren Nguyen

    Growth Marketing Specialist at Qikify 

    Hey there! Lauren here - the data-driven marketing gal at Qikify. My thing? Providing eCommerce merchants like you with the most valuable insights and streamlined solutions to help grow your online stores and drive more sales. Since joining this exciting industry, I've been all about sharing expertise to boost your success.


    When I'm not geeking out over marketing, you'll find me kickstarting my day with a delicious morning coffee (and let's be real, an afternoon cup is a must some days to power through).


    Feel free to connect with me through LinkedIn. I'm always stoked to chat with fellow marketing enthusiasts, store owners, swap ideas, and explore cool new collaborations. Together, we can take your online business to new heights!

Table of content

1. What Exactly Is A Shopify Form Builder?

2. Top 8 Shopify Form Builder Apps

3. Advanced Implementation

4. Troubleshooting Common Shopify Form Issues

5. Conclusion: How Do I Choose The Right Shopify Form Builder?

6. FAQs About Shopify Forms

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