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 Qikify x MooseDesk: Make Customer Support Easier with Less Effort

by Harlie

  • Oct 9th, 2024

  • 5 mins read

qikify ecpower partnership
Shopify 3 months $1 trial

We are delighted to share that Qikify and MooseDesk have established an official partnership. We believe that this collaboration opens up great opportunities for innovation and growth, allowing us to provide Shopify Merchants with exceptional customer service solutions.

About MooseDesk

MooseDesk is a top-recommended customer support app on Shopify designed specifically for eCommerce merchants to help you provide an exceptional customer service experience. All you need is an all-in-one solution that empowers you to effortlessly manage customer inquiries in one workspace, provide omnichannel support and instant solutions to customer queries, and measure team performance for continuous improvement. Happier customers > more sales > faster growth.

ecpower product features

Key features of MooseDesk:

Omnichannel: WhatsApp button, Live Chat, Facebook, Messenger, Helpdesk

WhatsApp button: Direct to WhatsApp mobile app or desktop, customizable icons

Mobile-friendly version: Manage all tickets and live chats on your mobile phone

FAQ Builder: Pre-built FAQ & Contact Us templates, product FAQ. 1-click set-up

Self-service: FAQ in widget, Order tracking with order status map & timeline

About Qikify

Qikify stands as a trusted Shopify Expert, offering top-notch, cost-effective services with over 5 years of expertise in building apps on the Shopify platform. Presently, we proudly offer 10 apps, boasting an impressive average rating of 4.9. Our fervor lies in providing unwavering support to Shopify merchants worldwide, assisting them in realizing their dream stores through reasonably priced, highly efficient apps.


Our primary focus areas encompass marketing and conversion, along with the facilitation of product sales through techniques like upselling, cross-selling, and the integration of extensions aimed at enhancing your conversion rate.

This versatile app enables users to incorporate various types of popups including newsletter, discount, and exit intent popups. It also offers social proof features like displaying recent purchases, visitor count, and product sold count. Additionally, you can integrate extensions like promotion bars and cart countdown timers to further boost conversions.

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  • ABOUT THE AUTHOR

  • Harlie Chu 

    Digital Marketer at Qikify 

    Hello! Harlie here, the newest member of Qikify's writing team, fresh off the starting blocks and ready to dive into the world of eCommerce with you!


    As a newbie myself, I understand the challenges and questions that pop up when you're building your online empire. That's why I'm here – to bring you a beginner's perspective alongside clear, actionable content. I'll translate complex eCommerce concepts into easy-to-understand guides and tips, so you can make informed decisions and watch your sales soar. The eCommerce world is bursting with potential, and together, we'll unlock its secrets to fuel your success!