New Zealand and Australia have produced some of the Asia-Pacific region's earliest and most established Shopify Partners, and the region is now home to a deep bench of certified agencies, from enterprise Plus specialists to boutique studios doing some of the best brand work in eCommerce. Choosing between them is the hard part. A boutique studio that builds beautiful fashion stores and a team that wires Shopify into your ERP are both "Shopify experts," but they solve very different problems, and picking the wrong one can cost you months and a rebuild.
This guide breaks down 17 of the best Shopify agencies across the region for 2026, with a strong focus on New Zealand and the trans-Tasman teams that serve both markets. You'll find Plus and Premier Partners, B2B and integration specialists, design-led studios, and fast, affordable teams for smaller stores. Each one is reviewed on verified Shopify Partner Directory data (partner tier, review score, location, and clients) so you can match the right partner to your goals.
Summary:
- 17 agencies reviewed, weighted toward New Zealand with trans-Tasman coverage
- Verified against Shopify Partner Directory tiers and review scores
- Services covered: Shopify Plus builds, B2B and ERP integration, migration, design, CRO, and growth marketing
- For DTC brands, B2B and wholesale sellers, SMEs, and enterprise merchants
- Teams based in Auckland, Tauranga, Raglan, Timaru, Queenstown, and Melbourne
1. Top Shopify agencies in Australia and New Zealand (2026)
Here's every agency at a glance: its Shopify partner tier, location, and what it does best. Tiers come straight from each agency's Shopify Partner Directory profile. Full write-ups follow below.
| Agency | Shopify partner tier | Location | Best for |
|---|---|---|---|
| Endless Digital | Partner | Melbourne | Growth and performance marketing |
| Overdose. | Platinum | Auckland & Melbourne | Global, multi-market enterprise builds |
| Moustache Republic | Platinum | Auckland & Sydney | High-volume fashion and retail |
| Zyber | Premier | Auckland | Shopify Plus, Klaviyo, and B2B |
| CyberWorkshop | Plus | Auckland | B2B and MYOB/ERP integration |
| The Suburbs | Plus | Tauranga | Custom features, Shopify-recognised |
| Atlas Studios | Plus | Auckland | Plus builds with email retention |
| Elemental | Select | Auckland | Premium brand and design builds |
| Terabyte Interactive | Plus | Auckland | B2B and B2C, portals, integrations |
| KiwiSprout | Select | Lower Hutt | Custom apps and headless |
| SPF Websites | Select | Timaru | South Island full-service design |
| Levels Creative Services | Service | Raglan | Affordable design-led SME builds |
| Tripster Developers | Service | Auckland | Fast, task-based support |
| Creative Web Designs | Select | Auckland | SME and startup builds |
| Skyrocket | Certified | Auckland & Queenstown | Boutique Shopify and Webflow |
| NJL Studio | Select | Mount Maunganui | Developer-led bespoke builds |
| Alliance IT Solutions | Service | New Zealand | Custom apps and Flow automation |
Read the full profiles below for services, clients, and who each agency suits.
1.1 Endless Digital
Shopify status: Shopify Partner
Shopify services:
- Paid media (Meta and Google ads)
- Conversion rate optimisation (CRO)
- Email and SMS marketing
- Creative and growth strategy
- Shopify development support
Notable clients: 200+ DTC and eCommerce brands
Location: Melbourne, Australia
Contact: andy@endlessdigital.com.au
Endless Digital
Endless Digital is a Melbourne growth partner built for scaling DTC brands. Where most agencies on this list lead with development, Endless leads with performance: paid media, CRO, email and SMS, and creative, with in-house Shopify developers to support the work.
They position themselves as a fractional performance director, plugging into your store's backend, ad accounts, and team. For an established DTC brand that already has a solid store and needs to scale traffic and revenue profitably, that growth-first focus is the draw.
What makes them stand out:
- Growth and performance-marketing focus
- Paid media, CRO, and retention under one roof
- In-house Shopify development support
- Built for scaling DTC brands
Best suited for: Established DTC brands that need to scale revenue through paid media, CRO, and retention rather than a new build.
1.2 Overdose.
Shopify status: Platinum Partner
Shopify services:
- Shopify Plus strategy, design, and development
- Enterprise and headless commerce
- Multi-market and multi-currency builds
- Migration and replatforming
- Optimisation and ongoing growth
Notable clients: Enterprise B2C retailers and B2B suppliers across APAC and globally
Location: Auckland, New Zealand and Melbourne, Australia (global offices)
Overdose
Overdose. started in New Zealand and grew into a global Shopify Plus agency. Their APAC operation is anchored in Auckland and Melbourne, and they run enterprise projects across multiple continents.
This is the agency to look at if your brand operates internationally and needs a partner who understands multi-market, multi-currency operations at scale. Their size means they can resource large builds without pulling people off other accounts, a common pain point when smaller teams take on enterprise work.
What makes them stand out:
- New Zealand roots with a genuinely global footprint
- Large, dedicated Shopify Plus team
- Strong on multi-market and multi-currency enterprise builds
Best suited for: Established and enterprise brands running across multiple markets that want a large-scale Shopify Plus partner with both ANZ presence and global reach.
1.3 Moustache Republic
Established: 2013
Shopify status: Platinum Partner
Shopify services:
- Shopify and Shopify Plus design and development
- Retail strategy
- High-volume fashion and sport builds
- UX design
- Optimisation and growth
Notable clients: JD Sports, Bondi Sands, P.E Nation, Jamie Kay
Location: Auckland, New Zealand and Sydney, Australia (plus the Philippines)
Moustache Republic
Moustache Republic is a Shopify Platinum Partner and one of APAC's first Shopify Plus Partners. Founded in 2013, the team spans New Zealand, Australia, and the Philippines.
They work with some of the biggest names in ANZ fashion and retail, including JD Sports, Bondi Sands, and P.E Nation, and they've built a specialisation in high-volume retail that few others can match. If you're a fashion or lifestyle brand selling at volume, they've seen your challenges before.
What makes them stand out:
- True trans-Tasman agency with teams in both NZ and AU
- One of APAC's first Shopify Plus Partners
- Deep specialisation in fashion and retail
Best suited for: Fashion, sport, and lifestyle brands selling at volume that want a Platinum Partner with proven experience in their vertical across New Zealand and Australia.
1.4 Zyber
Shopify status: Premier Partner
Shopify Partner since: 15+ years in eCommerce
Shopify services:
- Shopify and Shopify Plus design and development
- Replatforming and migration
- Klaviyo and marketing automation
- B2B and wholesale builds
- CRO and ongoing growth strategy
- Custom apps and integrations (including NetSuite)
Notable clients: BedsRus, Hammer Hardware, Golf Warehouse, Casio G-Shock, Scott Electrical
Location: Auckland, New Zealand
Zyber
Zyber is New Zealand's leading Shopify Plus and Klaviyo partner, with 15+ years building eCommerce stores for some of the country's best-known brands. Their work spans BedsRus, Hammer Hardware, Golf Warehouse, and Casio G-Shock, alongside global names like British American Tobacco.
They're strong on the harder stuff: B2B functionality, custom pricing, and integrations with systems like NetSuite. After redesigning BedsRus's customer journey and launching a product-finder quiz, Zyber reported an 85% lift in conversions for the brand.
What makes them stand out:
- New Zealand's leading Shopify Plus partner
- Klaviyo and marketing-automation specialists
- Strong B2B and integration capability (including NetSuite)
Best suited for: NZ and ANZ brands, especially those with B2B needs or system integrations, that want a Premier Partner combining development with growth and retention strategy.
1.5 CyberWorkshop
Shopify status: Plus Partner
Shopify Partner since: 2012
Shopify rating: 4.9 (109 reviews)
Shopify services:
- Shopify and Shopify Plus development
- B2B and wholesale eCommerce
- MYOB and ERP systems integration
- Custom apps and integrations
- Store migration
Notable clients: essano, Karma Drinks, Paul Mitchell Australia
Location: Auckland, New Zealand (serving NZ and Australia)
Contact: +64 9 889 8881 / info@cyberworkshop.co.nz
CyberWorkshop
CyberWorkshop is a Shopify Plus Partner and, by review count, New Zealand's most-reviewed Shopify expert (109+ verified reviews since 2012). Their specialty is the technical middle layer most agencies avoid: MYOB and ERP integration, B2B ordering, and wholesale workflows.
Their work for essano (a leading NZ natural skincare brand) and a B2B store for Paul Mitchell Australia, integrated with MYOB EXO so trade customers order at agreed pricing, shows where they're strongest. If your store needs to talk to your back-office systems, this is a team built for it.
What makes them stand out:
- New Zealand's most-reviewed Shopify expert
- Deep MYOB and ERP integration capability
- Strong B2B and wholesale track record
- Serves both NZ and Australian merchants
Best suited for: B2B, wholesale, and trade-focused brands, particularly those that need Shopify connected to MYOB or another ERP for pricing, stock, and order sync.
1.6 The Suburbs
Shopify status: Plus Partner
Shopify Partner since: 2011
Shopify rating: 5.0 (24 reviews)
Shopify services:
- Shopify and Shopify Plus design and development
- Custom features and app-style functionality
- Store migration
- Theme customisation
- Ongoing support
Notable clients: Me Today, Mr Simple, Framefox, Krystle Knight Jewellery
Location: Tauranga, New Zealand
Contact: tim@thesuburbs.co.nz
The Suburbs
The Suburbs is an award-winning studio and one of Shopify's recognised top global experts. They were one of only 16 agencies invited to a Shopify Partner roundtable in Ottawa, which tells you how the platform itself rates them.
Building since 2011, they've helped clients reach new markets and, by their own account, amass over $20 million in sales in a single year. Their portfolio runs from Me Today and Framefox to Australian menswear brand Mr Simple, with plenty of custom feature work along the way.
What makes them stand out:
- Shopify-recognised top global expert (Ottawa Partner roundtable)
- Plus Partner building since 2011
- Strong custom feature and app-style development
- Trans-Tasman client base
Best suited for: Growing and established brands that want a Plus Partner with genuine Shopify recognition and the technical depth to build custom features.
1.7 Atlas Studios
Shopify status: Plus Partner
Shopify Partner since: 2023
Shopify rating: 5.0 (12 reviews)
Shopify services:
- Shopify and Shopify Plus builds
- Strategy, engineering, UX/UI, and CRO
- Klaviyo and email retention (Master Advisor partner)
- Store migration and consolidation
- Checkout customisation and ongoing support
Notable clients: Thomas Sabo, Manukora, Ironclad Pan Co., George Harrison
Location: Auckland, New Zealand (serving ANZ)
Contact: hello@atlasstudios.agency
Atlas Studios
Atlas Studios partners with ambitious brands across ANZ to design and scale Shopify and Shopify Plus ecosystems. Their pitch is enterprise-grade expertise with boutique delivery, and their senior-led team works hands-on across strategy, engineering, UX, and retention.
Despite being a newer Plus Partner, the client list is striking: ongoing growth work for Thomas Sabo, a Shopify Plus expansion store for Manukora serving the MENA region with Arabic support, and a site consolidation for Ironclad Pan Co. As a Klaviyo Master Advisor, they pair the build with serious retention chops.
What makes them stand out:
- Plus Partner with a senior-led, boutique model
- Klaviyo Master Advisor for retention
- Premium and international client work
- Clear ANZ focus
Best suited for: Growth-focused brands that want Plus-level capability and strong email retention from a hands-on, senior team.
1.8 Elemental
Shopify status: Select Partner
Shopify Partner since: 2012
Shopify rating: 5.0 (87 reviews)
Shopify services:
- Bespoke Shopify and Shopify Plus design and build
- Store migration
- CRO and site performance
- Business strategy and AI-readiness
- Theme customisation
Notable clients: Mons Royale, Nutribullet (NZ and AU), Thunderpants, Smith&Burton, Back Country Cuisine
Location: Auckland, New Zealand
Contact: jason@elemental.co.nz
Elemental
Elemental builds eye-catching, effective Shopify stores for some of New Zealand's best-loved and emerging brands. Their work balances design with conversion, and they've handled global Shopify Plus work for Mons Royale and migrated Nutribullet's New Zealand and Australian stores onto Shopify.
Their first client, Thunderpants, has stayed with them for over a decade, which is the kind of retention signal that's hard to fake. For brands that lead with design but still need the trade and wholesale plumbing (Back Country Cuisine got a wholesale channel and accounting and 3PL integration), Elemental covers both.
What makes them stand out:
- Premium brand and design work since 2012
- Shopify Plus and international expansion experience
- Long-standing client relationships
- Comfortable with wholesale and integration needs
Best suited for: Design-conscious NZ and trans-Tasman brands that want a polished store backed by real conversion and integration capability.
1.9 Terabyte Interactive
Established: 1990
Shopify status: Plus Partner
Shopify services:
- Shopify and Shopify Plus design and development
- B2B and B2C eCommerce
- Migration and replatforming
- Custom integrations and gated portals
- UX/UI design and digital marketing
Notable clients: Bupa New Zealand, Mico, Snell Packaging, New Zealand Wine
Location: Auckland, New Zealand
Terabyte Interactive
Terabyte Interactive has been building digital experiences since 1990, which makes it one of New Zealand's most established agencies. As a Shopify Plus partner, the Auckland team handles both B2C and B2B eCommerce, alongside custom integrations and member-gated portals.
Their client mix is broad, from Bupa New Zealand and Mico to New Zealand Wine's grower-and-winery member portal. For merchants who need eCommerce paired with more involved technical or membership functionality, that range is the draw.
What makes them stand out:
- One of New Zealand's longest-established agencies
- Strong B2B and B2C capability
- Experience with gated portals and custom integrations
- Broad client base across industries
Best suited for: NZ brands, particularly those with B2B requirements, membership functionality, or integration-heavy needs, that want a deeply experienced local partner.
1.10 KiwiSprout
Shopify status: Select Partner
Shopify Partner since: 2017
Shopify rating: 5.0 (20 reviews)
Shopify services:
- Shopify store build and redesign
- Custom Shopify apps and mobile apps
- Headless commerce
- Store migration
- Ongoing website management
Notable clients: Good George Brewing, Game Kings, Sisters & Co, Cellavent Healthcare
Location: Lower Hutt, New Zealand
Contact: hello@kiwisprout.nz
KiwiSprout
KiwiSprout is a team of Shopify developers and digital product experts with a niche most NZ agencies don't touch: custom apps. Over 7+ years they've launched 120+ stores and built things like a custom loyalty app for Good George Brewing and native iOS and Android apps that gave Sisters & Co a new sales channel.
By their own account they've helped merchants generate $200M+ in revenue. For brands that have outgrown off-the-shelf apps and need bespoke functionality or a headless setup, KiwiSprout is a genuine specialist rather than a generalist build shop.
What makes them stand out:
- Custom Shopify app and mobile-app development
- Headless commerce capability
- Strong technical, product-led approach
- 120+ stores launched
Best suited for: Brands that need custom functionality, a mobile app, or a headless build, beyond what standard themes and apps can deliver.
1.11 SPF Websites
Shopify status: Select Partner
Shopify Partner since: 2014
Shopify rating: 5.0 (55 reviews)
Shopify services:
- Bespoke Shopify store build and redesign
- Store migration
- Branding and logo design
- SEO, email, and social marketing
- Ongoing website management and audits
Notable clients: TYR New Zealand
Location: Timaru, New Zealand (Canterbury and Otago)
Contact: 03 688 4068 / info@spfwebsites.co.nz
SPF Websites
SPF Websites is a full-service design agency out of the South Island, with a team of creatives, designers, developers, and marketers. They build bespoke Shopify stores and back them with branding and ongoing marketing, which makes them a useful one-stop option for regional brands.
Their build for performance swimwear brand TYR shows the design quality, and the breadth of services (SEO, email, social, wholesale support) means a smaller brand can keep everything under one roof rather than juggling specialists.
What makes them stand out:
- South Island base with strong design and branding
- Full-service: build, brand, and marketing in one place
- Consistent 5-star review record
- Comfortable with B2B and wholesale
Best suited for: Small to mid-size brands, especially in the South Island, that want design, build, and ongoing marketing from a single team.
1.12 Levels Creative Services
Shopify status: Service Partner
Shopify Partner since: 2017
Shopify rating: 5.0 (101 reviews)
Shopify services:
- Shopify store build and redesign
- Branding, graphics, and photography
- Custom coding
- Store migration and theme updates
- SEO and marketing
Notable clients: A broad SME and growing-brand portfolio across NZ
Location: Raglan, New Zealand
Contact: +64 22 320 1100 / micah@levels.co.nz
Levels Creative Services
Levels Creative Services builds beautiful, functional, and affordable Shopify websites end to end, with 15+ years of experience behind the team. Their 101 five-star reviews are one of the strongest satisfaction signals on this list, especially for the price point.
They cover the full creative side too: branding, graphics, photography, and custom coding, so a smaller brand can get a cohesive identity and store in one engagement. For merchants who want quality without enterprise rates, Levels is a strong fit.
What makes them stand out:
- Affordable, design-led builds
- Exceptional review volume (101 five-star reviews)
- Branding, photography, and coding under one roof
- 15+ years of experience
Best suited for: SMEs and growing brands that want a polished, affordable Shopify build and a cohesive brand identity.
1.13 Tripster Developers
Shopify status: Service Partner
Shopify Partner since: 2016
Shopify rating: 5.0 (207 reviews)
Shopify services:
- Shopify store build and redesign
- Store migration
- Theme customisation and fixes
- Custom snippets and integrations
- Ongoing maintenance plans
Notable clients: Broad SME portfolio across NZ, AU, US, and Canada
Location: Auckland, New Zealand (serving NZ, AU, US, and Canada)
Contact: 022 050 2239 / pratzs@live.com
Tripster Developers
Tripster Developers is built for speed and volume. As Certified Shopify Experts with experience across 3,000+ stores, they handle everything from full builds to small fixes, with 207 five-star reviews to show for it (the highest review count on this list).
Their model suits merchants who need things done fast and affordably: a menu that won't show on mobile, a migration, a theme tweak, or ongoing monthly support from $180. It's task-based Shopify help without the project minimums of a full-service agency.
What makes them stand out:
- Highest review volume on this list (207 five-star)
- Fast, task-based and affordable
- Experience across 3,000+ stores
- Serves NZ, AU, US, and Canada
Best suited for: Merchants who need quick fixes, theme work, migrations, or affordable ongoing support rather than a large-scale build.
1.14 Creative Web Designs
Shopify status: Select Partner
Shopify Partner since: 2015
Shopify rating: 4.9 (78 reviews)
Shopify services:
- Shopify website development
- Store support and maintenance
- Email marketing
- Theme customisation
- SME and startup builds
Notable clients: SME and startup brands across NZ
Location: Auckland, New Zealand
Contact: 021 211 2384 / jeanine@creativewebdesigns.co.nz
Creative Web Designs
Creative Web Designs is a small studio focused on building and supporting effective Shopify websites for SMEs and startups. A Shopify Expert since 2016, the team specialises in development, ongoing support, and email marketing.
With 78 reviews at a 4.9 average, they've built a steady reputation with smaller merchants who want hands-on help rather than a big-agency process. For a first serious Shopify store, or a growing SME that values a close working relationship, they're a sensible choice.
What makes them stand out:
- Focused on SMEs and startups
- Strong support and email-marketing offering
- Personal, hands-on service
- Long, steady review record
Best suited for: SMEs and startups launching or growing their first serious Shopify store who want close, personal support.
1.15 Skyrocket
Shopify status: Certified Shopify Partner
Shopify services:
- Custom Shopify store builds
- Shopify and Webflow design and development
- Store rebuilds and redesigns
- Cross-market (AU and NZ) site setups
- Ongoing optimisation
Notable clients: Brands across retail and eCommerce in AU and NZ
Location: Newmarket, Auckland and Arrowtown, Queenstown, New Zealand
Contact: hello@skyrocket.co.nz
Skyrocket
Skyrocket is a boutique New Zealand team building custom Shopify and Webflow sites, with offices in Auckland and Queenstown. They tend to work with brands that want a small, specialist team rather than a large agency.
One client running stores in both New Zealand and Australia described a rebuild of two Shopify sites as one of the smoothest projects in 15 years of eCommerce experience. That's the boutique model working as intended: efficient, cost-effective, and on time.
What makes them stand out:
- Boutique, specialist team
- Shopify and Webflow capability
- Experience with dual AU/NZ store setups
- Reputation for smooth, on-budget delivery
Best suited for: Small to mid-size brands, including those running stores in both NZ and Australia, that want a focused specialist team and a high-touch build.
1.16 NJL Studio
Shopify status: Select Partner
Shopify Partner since: 2011
Shopify rating: 5.0 (12 reviews)
Shopify services:
- Bespoke Shopify store build and redesign
- Store migration
- Theme customisation
- Product and collection setup
- Store configuration
Notable clients: Egmont Honey
Location: Mount Maunganui, New Zealand (serving NZ, AU, and US)
Contact: hello@njl.studio
NJL Studio
NJL Studio is a developer-led web studio focused on bespoke eCommerce, directed by developer Natalie Leigh. A Shopify Partner since 2011, the studio takes a hands-on, custom approach to each build rather than working from templates.
Projects like the custom Shopify site for Egmont Honey show the studio's strength: considered, tailored builds for brands that want a developer's attention to detail. It's a boutique option for merchants who prefer working directly with the person building their store.
What makes them stand out:
- Developer-led, bespoke builds
- Long tenure (Shopify Partner since 2011)
- Direct, hands-on working relationship
- Serves NZ, AU, and US
Best suited for: Brands that want a custom, developer-led build and a direct relationship with the person doing the work.
1.17 Alliance IT Solutions
Shopify status: Service Partner
Shopify Partner since: 2020
Shopify rating: 4.7 (23 reviews)
Shopify services:
- Shopify development
- Custom apps and integrations
- Shopify Flow automation
- Theme customisation
- Conversion rate optimisation (CRO)
Notable clients: SME and scaling brands across NZ
Location: New Zealand
Alliance IT Solutions
Alliance IT Solutions is a certified Shopify Partner focused on development, custom apps, and automation. They lean technical, with a particular focus on Shopify Flow automation and CRO, and report delivering 200+ stores.
For merchants who want to automate manual store operations or need custom development without a big-agency engagement, Alliance is worth a look. They're a younger team than most on this list, so the fit is best for SME and scaling brands rather than enterprise builds.
What makes them stand out:
- Focus on custom apps and Shopify Flow automation
- CRO and performance work
- 200+ stores delivered
- Technical, development-led approach
Best suited for: SME and scaling brands that want custom development, automation, or CRO support.
2. How to choose the right Shopify agency in ANZ
The best agency isn't the biggest or the cheapest. It's the one that matches what your store needs right now. Here's how to narrow it down.
2.1 Evaluation criteria to consider
Partner tier. Shopify's tiers (Service, Select, Plus, Premier, and invitation-only Platinum) signal experience and merchant satisfaction. If you're on, or heading to, Shopify Plus, a Plus, Premier, or Platinum Partner is the safer bet. For a straightforward SME build, a strong Select or Service Partner with great reviews can be the better value.
Reviews and review volume. Verified Shopify Partner Directory reviews tell you what the sales pitch won't. Volume matters as much as the score: a 5.0 from 200 reviews (like Tripster) is a different signal from a 5.0 from a handful. Read the recent ones for communication and post-launch support.
Relevant experience. Look for clients and projects like yours, whether that's B2B and ERP integration (CyberWorkshop, Terabyte, Zyber), custom apps (KiwiSprout), high-volume fashion (Moustache Republic), or premium brand builds (Elemental, Atlas Studios).
Communication and responsiveness. Clear timelines, proactive updates, and a named contact matter, especially with remote or interstate work, which is common across the region. A slow reply before you've signed is a red flag.
Specialisation and location. Some agencies specialise by service, some by vertical, and some by region. A South Island SME (SPF) and an enterprise fashion brand (Moustache Republic) have genuinely different needs. Match the specialisation to your situation rather than chasing the most familiar name.
For a quick view of which agency fits each specialty, refer back to the overview in Section 1.
2.2 Pricing considerations: What does a Shopify agency cost?
Pricing note: The ranges below are industry benchmarks based on publicly listed agency rates and reported projects. Actual costs vary widely by scope, tier, and timeline, so treat them as a starting point, not a quote.
Typical benchmarks (NZD/AUD):
- Small builds and task work: from around $500 to $5,000 (Service and Select Partners list starting points in this range)
- Full store builds and redesigns: roughly $2,000 to $15,000+ for standard Shopify, higher for Plus
- Shopify Plus and enterprise builds: typically the higher end, from low five figures upward
- Ongoing support and retainers: from around $180 per month for task-based plans up to several thousand for full growth retainers
Shopify Plus platform cost: Shopify Plus itself starts at around US$2,300 per month, separate from agency fees, apps, and custom development. Factor it in on top of any engagement.
Why pricing varies so much. The biggest variables are project scope, Shopify versus Shopify Plus, custom design or headless architecture, integrations (ERP, B2B), speed to launch, and whether you need a one-off build or ongoing optimisation.
3. Choosing your ANZ Shopify partner
The best Shopify agency for you depends on where your store is right now. An enterprise brand replatforming for international expansion needs something very different from an SME that wants an affordable, fast first build.
Before you reach out, get clear on what you're buying:
- The right partner tier for your platform (especially if you're on Plus)
- Proven experience with stores like yours
- Clear pricing and process
- Consistent communication and a named contact
- The ability to support both quick wins and long-term growth
Use this list as a starting point. Shortlist two or three agencies that specialise in your situation, check their reviews yourself, and ask for a scoped quote before you commit.
Once your store is live, the work of improving it never really stops, and that doesn't always need more agency hours. Qikify's suite of Shopify apps covers checkout customisation, upselling and cross-selling, cart optimisation, B2B self-service, and promotional campaigns, so you can keep lifting average order value and conversions after launch without extra development costs.
4. FAQs
1. What is a Shopify agency?
A Shopify agency is a professional service provider that builds, optimises, and scales Shopify and Shopify Plus stores. Most offer design, development, migration, and growth services tailored to the platform, and many are certified Shopify Partners.
2. Who is the best Shopify agency in New Zealand?
It depends on your needs. Zyber is widely regarded as New Zealand's leading Shopify Plus partner, CyberWorkshop is the country's most-reviewed Shopify expert and a B2B/ERP specialist, and The Suburbs holds genuine Shopify global recognition. For affordable SME work, Levels and Tripster have the strongest review volumes. The right one matches your size, vertical, and goals.
3. What's the difference between a Shopify agency and a Shopify Plus agency?
A standard Shopify agency handles design, development, and optimisation. A Shopify Plus agency is certified for Shopify's enterprise tier and typically supports high-volume traffic, B2B and wholesale workflows, advanced integrations (ERP, CRM, custom apps), and multi-store or international setups. Plus Partners also get priority Shopify support.
4. How much does a Shopify agency cost in New Zealand or Australia?
It varies widely. Small builds and task work can start around $500 to $5,000, full builds run roughly $2,000 to $15,000+, and Shopify Plus or enterprise builds sit higher. Ongoing support ranges from about $180 per month up to several thousand for full growth retainers. Always get a scoped quote.
5. Do I need a B2B or integration specialist if I sell wholesale?
If wholesale or back-office integration is a meaningful part of your business, shortlist a specialist like CyberWorkshop (MYOB/ERP), Terabyte, or Zyber. B2B on Shopify involves custom pricing, account management, and self-service ordering. Tools like Duos B2B Self-Service can extend that wholesale experience once you're live.
6. Are there good Shopify agencies outside Auckland?
Yes. The Suburbs is in Tauranga, SPF Websites covers the South Island from Timaru, Levels is in Raglan, NJL Studio is in Mount Maunganui, and Skyrocket runs out of Auckland and Queenstown. Most also work remotely with clients across the region.
7. What questions should I ask before hiring a Shopify agency?
Ask about certification (are you a Select, Plus, Premier, or Platinum Partner?), relevant experience, measurable results, pricing structure, your day-to-day contact, and post-launch support. These cut through the sales pitch fast.
